Linglong-Tire experts who focus on quality and service

   During the activity of "2012 3.15 international consumer right day" which was hosted by China quality inspection association and assisted by state quality inspection administration product quality appeal processing center,Shandong Linglong Tyre Co., LTD was awarded the "The National Quality Honest Commitment Outstanding Model Enterprise" and through the authoritative medias of《China quality news 》, 《China consumer newspaper》, China Economic Information Network，China Quality Network and so on,   concentrated show the company profile, the main products, quality assurance, after-sale service and other aspects.

   Product quality and service quality are the most important factors, also be concerned by consumer after sale, Linglong Tires was crowned "The National Quality Honest Commitment Excellent Model Enterprise", thanks to its two advantages in products and services.For many years, Linglong Tire has formed a complete set of perfect linkage system in quality management, technical innovation, sales channels, after-sales service and so on , and offer excellent product quality and service, brand and more value experience for customers wholeheartedly, let users buy for safe, use for comfortable. 

   Linglong Tire pay attention to consider for the customer, to provide the most satisfactory products for customers.The company own definite labor division, has supporting cooperation with more than 60 advanced technology, production experienced auto manufacturers in domestic, introduced complete manufacturing equipments and inspection equipments from Germany, Switzerland, Japan and so on, and use advanced management method, adopt global latest tire technology,with the frontier the quality detection means, manufacturing the PCR tire and TBR tire, etc. with unified standard of the global tire industry.In the product R&D, the company set up Zhaoyuan headquarters, Beijing technology R&D platform, with more than 750 R&D team, developed a variety of the innovation science and technology and patent tires, formed a group of leading domestic first-class, the key technology and new and high technology products.At the same time, the company through market research, survey different people's driving habits, use tire's habits, such as road condition, developed different performance of the variety of products, and according to the problem of car owners more and more concerned about fuel efficiency, research and develop all kinds of green energy conservation and environmental protection tires.Keep improving the quality management and technology innovation makes Linglong Tire accept strict quality test, made high quality and high value-added products to meet the needs of customers, the products are sold to more than 160 countries and regions, widely received the users' high praise.

   Taking quality as foundation, good service also is the eternal pursuit of Linglong.The company start from improving the whole service level,introduce modern tire service concept, set up more than 20,000 sales outlets in the national , and establish Linglong home and Linglong listing shop, follow the service policy and concept of "focus on demand, create high quality service, sincere and credible, customer satisfaction" ,provide customers with convenient "one-stop" tire sales so that the customer can get full retail service and experience from network store .In addition, Linglong also has perfect three guarantees and after-sales service compensate system, constant revision through time and the accumulation of market conditions, make the system more timeliness and operability.In the long-term tire service, Linglong tire found that now, there are more and more new automobile owners in the market, but lack of the knowledge of cars and tires.In view of this situation, Linglong tire will expand the three guarantees compensate category to pre-sale guidance, through the propaganda and subdivision of the product properties, guide the user used correctly, reduce quality problem caused by the improper use, reduce users complain, improve customer satisfaction.   As a responsible tire enterprise, Linglong pay more attention to road safety, and constantly promote a series of "safe driving" public communication activity,provide professional tire safety knowledge for the automobile users.

   Reliable product quality and humanized service win the global consumers' acceptance.Successively, the company passed China CCC, the United States DOT, Europe ECE, Arab Countries GCC, Brazil INMETRO, Uruguay LATU, the United States SMARTWAY and so on a series of domestic and international authentication, passed the ISO9001, TS16949 quality management system certification, ISO14001 environmental management certification and GB/T28001 occupational health and safety system authentication.In 2011, the company have passed export inspection exemption, become the first qualified enterprise exempt from export inspection after restart exemption.These are providing more trust of security guarantees for each Linglong tire.

   The difference of products is the detail, devote the professional and dedicated service to each customer, through manufacturing zero defect, satisfy every request of the customers, which is the endless desire of Linglong tire.In the future development, the company will continue to update technology, continue to improve the product quality and price to provide consumers with more security products and better quality of service.